Never use this company! Had a morning appt. Called them at 1030 and they said they had some complications but would have someone here. They called me at noon and said they would be here between 2 and 3. Kept telling me they would take care of me. I called them at 5:00 and they say they aren't coming.
Ameer, Hector, Joshua and Sam were amazing. Like a team of ants moving my items from storage to the truck and from the truck to my home. Professional, affable, focused. Oh yeah. These guys rock!
At 1:30 they are 2 guys to move a household.
They told me the day of my move that I had to pay cash or add 3% to the credit charge card. I was the only one here, they had already taken a deposit on cc, but NOW they charge 3%. Requested specific team of movers, didn't get them. Two of the guys were pretty good, however, had some damage, let the company know, they never contacted me. I should have stuck with my old moving company. Would not recommend, as much because they stay on you in the beginning to make sure you are going to be using them for the move, stay on you regarding them getting paid, then no follow up customer service.
Scott in Roswell is the absolute worst professional ever. Would NEVER recommend this company. According to the working guys, its the owner who allows the rudeness.
They were scheduled a week ago for 4 guys to arrive in the morning.
AVOID!!! Horrible customer service!!! Had everything scheduled a few weeks before my move and they were more expensive than most but person I talked to at the time made me feel good and assured me that they would make this as stress-free as possible. They called back today to confirm my move for TOMORROW and had the 1-5pm slot booked for me when I specifically asked for the morning. They initially said they could be there at 8am and the only reason I didn't keep pricing other places. The guy on phone who said he was the manager, Amir, hung up on me twice then called back with a very sarcastic "Have a good day". Now to see if I get my deposit back that they forced me to put down.
Guess they are really inept at scheduling or just started business or he is just the rude unprofessional that the owner allows.
Scott says it's because it's Father's Day weekend.
All My Sons Moving Storage is a US Moving Company based in Marietta, Georgia. All My Sons Moving Storage is located at Marietta, GA 30060, USA.
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