I started building my home in August 2016. The staff are professional and responsive. My experience was phenomenal with most of the team. The pinnacle of dedication and commitment to a quality built home is Eddie. He was the second General Contractor assigned to my home. The first had made several errors that Eddie soon corrected. His attention to detail and quality of work kept me assured and confident this home would be built correctly and on time. Eddie is the best builder I have ever encountered. His work, his team, and the design choices were above superb. I hope you're lucky enough to have him build your home.
My wife and I have greatly enjoyed the process of building a home with Brock Built Homes. I have worked with clients who have built custom homes from the ground up, and I actually prefer the process of working with Brock then having to pick out every single item during a home build. They gave me huge flexibility, and I feel like we were able to make the choices that were most important and fun to make (such as picking out the house plan, colors, countertops, fixtures, etc) while not having to worry about getting a construction loan, haha.
Run don’t walk terrible experience all around. The quality of workmanship is very bad tile work, paint, stain, sheet rock, ceilings, broken stairs, windows, doors. Do not trust one word they say they do not stand behind their products. Tell you that they will repair and replace please sign here... And then they tell you we have signed document it’s your problem now!! 90% of the reviews on this company are bad including South Carolina. Shame on me for not doing my research. Don’t be Brock Built’s next unhappy customer because they don’t deserve the people of Atlanta’s business...
These homes are garbage. Every building I've seen built by this company has settling and or foundation issues. They are extremely low quality and are passed off and sold as high quality homes. Do not invest your hard earned money in something built by this cut rate company! Home ownership is expensive in its own right. Don't make it worse by purchasing something that was garbage to begain with!!!!
BE SCARED BE VERY SCARED.
To give some context, I worked with Dahlia Aitova (Listing Broker) and Tim Stowe (Construction Manager) to build a home in the West Highlands development in Atlanta, GA. I signed a contract prior to filing the plans with the city so we were able to participate in the build from the ground up! Overall, my experience was excellent. Dahlia is very quick to respond and always professional. Tim was quick to fix items that we noticed were incorrect during the build. Also after reading some of the other reviews, I have to point out that it is important for the home buyer to be their own advocate and visit their future home as it is being built so that items can be corrected at a stage that it is easier to correct. For example, Brock put the wrong front door on our house early on in construction. I notified Dahlia immediately, and it was replaced within a day (an example of excellent & quick customer service IMO). That said, if I had waited until final walk through before closing to notice changes and the door had been painted our color, etc, then it would have potentially been more expensive and difficult to fix. Of course, I fully believe that Brock would have made it right at that stage as well, but it is important to remember that everyone is human.
Purchased townhome in 2010 started having multiple issues within the first year. This guys is a rip off do not purchase anything that he builds. All 28 townhomes he built have leaks. He cut so many corners we found our roof warranty is not even valid. He should not even get a star. You will be buying a lawsuit if you purchase his properties. What a scam artist. He has done nothing to remedy the situation.
All that said, my experience was very positive with the West Highlands team. The people you work with directly greatly matter, and Dahlia and Tim were a pleasure to work with.
Brock Built Homes is a US General Contractor based in Marietta, Georgia. Brock Built Homes is located at 1110 Northchase Pkwy SE #150, Marietta, GA 30067, USA.
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